IntroductionThis is the privacy and cookies policy for the Pomodoro Clothing Company Ltd (Pomodoro) (we, us, and our). Pomodoro is committed to protecting your privacy and operates this website, http://www.pomodoroclothing.com
We are committed to protecting your privacy on-line. We appreciate that you do not want the personal information you provide to us distributed indiscriminately and here we explain how we collect information, what we do with it and what controls you have.
Information we may collect from you We may collect and process the following personal information about you:
information (such as your name, email and postal address, that you provide by completing forms on the Site, including if you register as a user of the Site or request any information;
in connection with an account sign-in facility, your log-in and password details;
details of any transactions made by you through the Site communications you send to us, for example to report a problem or to submit queries, concerns or comments regarding the Site or its content;
information from surveys, promotions and competitions that we may, from time to time, run on the Site, if you choose to respond to, or participate in, them;
You are under no obligation to provide any such information. However, if you should choose to withhold requested information, we may not be able to provide you with certain services.
We will use the personal information you provide to:identify you when you sign-in to your account;
enable us to process your orders and to provide you with the services and information offered through the Site and which you request;
administer your account with us;
verify and carry out financial transactions in relation to payments you make online;
analyse the use of the Site and the people visiting in order to improve our content and services including research into our users’ demographics and tracking of sales data;
send you information we think you may find useful or which you have requested from us, including receipt of marketing communications such as periodic communications regarding events, news and promotions provided you have indicated that you are happy to be contacted for these purposes;
Additional InformationWhen you visit the Site, we may automatically collect additional information about you, such as the type of internet browser or mobile device you use, any website from which you have come to the Site and your IP address (the unique address which identifies your device on the internet) and your operating system, which are automatically recognised by our web server this information is only used to assist us in providing an effective service on the Site and to collect broad demographic information for aggregate use.
Cookies are pieces of information that include a unique reference code that a website transfers to your device to store and sometimes track information about you. A number of cookies we use last only for the duration of your web session and expire when you close your browser. Other cookies are used to remember you when you return to the Site and will last for longer.
• allow you to navigate the Site more quickly and easily;
• remember your login session so you can move from one page to another within the Site;
• store your preferences and product selection in your shopping cart;
• customise elements of the layout and/or content of the pages of the Site for you; and
• collect statistical information about how you use the Site so that we can improve the Site.
• Some of the cookies used on our Site are set by us and some are set by third parties who are delivering services on our behalf.
Most computer and some mobile web browsers automatically accept cookies but, if you prefer, you can change your browser to prevent that or to notify you each time a cookie is set. You can also learn more about cookies by visiting http://www.allaboutcookies.org which includes additional useful information on cookies and how to block cookies using different types of browser. Please note however, that by blocking or deleting cookies you may not be able to take full advantage of the Site.
We use the following Cookies:Google Analytics
We also allow the following third partners to set cookies on the Site or to receive information generated by a cookie we serve. You can access more information about the cookies placed by third parties and how to restrict their cookies by following the link to their website.
You can opt out of Google Analytics here https://tools.google.com/dlpage/gaoptout
In addition to cookies we may use Pixel Gifs or web beacons - these are small image files that may be placed by us or third parties in respect of your use of the Site or within the body of our newsletters or email communications so we or third parties can understand which parts of the Site are visited or whether particular content is of interest.
Information SharingWe may disclose aggregate statistics about visitors to the Site customers and sales in order to describe our services to prospective partners and other reputable third parties and for other lawful purposes, but these statistics will include no personally identifiable information.
In the event that we undergo re-organisation or are sold to a third party, you agree that any personal information we hold about you may be transferred to that re-organised entity or third party.
We may disclose your personal information if legally entitled or required to do so (for example if required by law or by a Court order or if we believe that such action is necessary to prevent fraud or cyber crime or to protect the Site or the rights, property or personal safety of any person).
External LinksThe Site may, from time to time, contain links to external sites. We are not responsible for the privacy policies or the content of such sites.
Payment ProcessingPayment details you provide will be encrypted before they are submitted to us over the Site which uses a secure server to process payment details, encrypting your credit/debit card information and authorising payment.
SecurityWe place great importance on the security of all personally identifiable information associated with our users. We have security measures in place to attempt to protect against the loss, misuse and alteration of personal information under our control. For example, our security and privacy policies are periodically reviewed and enhanced as necessary and only authorised personnel have access to personal information. Whilst we cannot ensure or guarantee that loss, misuse or alteration of information will never occur, we use all reasonable efforts to prevent it.
You should bear in mind that submission of information over the internet is never entirely secure. We cannot guarantee the security of information you submit via the Site whilst it is in transit over the internet and any such submission is at your own risk.
It is advisable to close your browser when you have finished your user session to help ensure others do not access your personal information if you use a shared computer or a computer in a public place.
Data storage and international transfers information that you submit via the Site may be transferred to countries outside the European Economic Area (“EEA”). By way of example, this may happen if one or more of our servers are from time to time located in a country outside the EEA or one of our service providers is located in a country outside the EEA. If we transfer your information outside the EEA in this way, we will take steps to ensure that your privacy rights continue to be protected. By submitting information via the Site, you agree to this storing, processing and/or transfer.
In addition, if you use our services while you are outside the EEA, your information may be transferred outside the EEA in order to provide you with those services.
Your RightsYou have a legal right under the Data Protection Act 1998 to a copy of all the personal information about you held by us. On request, we will provide you with a copy of this information subject to a fee not exceeding the prescribed fee permitted by law. You also have a right to correct any errors in that information. As mentioned above, you have a right to prevent the use of your personal information for direct marketing purposes.
PO Box 68983
Company Registration No: 02694440 VAT No: 02694440